With the acquisition by VDA Telkonet, Adria Electronic has strengthened its role as a solution provider, fully embracing the philosophy and approach of the group. Customer satisfaction is the lifeblood of our commitment, and the VDA Telkonet group has always placed the individual at the center of its operations, establishing lasting relationships based on trust and understanding of the hospitality market’s needs.
As a solution provider, Adria Electronic offers personalized consulting services that begin well before installation. Our goal is to thoroughly understand the client’s vision, acting as trusted advisors and offering innovative perspectives that may not have been considered. We develop tailor-made proposals, outlining the most suitable systems and suggesting the most appropriate aesthetic solutions for each specific requirement.
Project management extends beyond simple installation and includes careful supervision and complete management of every development phase. Adria Electronic accompanies the client at every step, providing continuous support until final installation and beyond. Upon project completion, we provide detailed documentation that ensures transparency and clarity.
Our commitment does not end with project delivery. We offer dedicated technical support, available via email and telephone, to ensure that every client’s need is promptly met. We monitor the status of open tickets and handle any replacements during the warranty period, ensuring a high-level post-sales service.
Adria Electronic is proud to be part of the VDA Telkonet Group and actively contribute to its mission. We will continue to work diligently to offer innovative solutions that not only meet the needs of our clients but also promote a more sustainable and environmentally respectful future.